Delivery Information

All of our cigars are selected and despatched from our humidors in St. James’s with the utmost care and attention.

SHIPPING OPTIONS FOR U.K.

Please note:
  1. Orders placed by 2:30pm Monday to Friday will be despatched the same day.
  2. Orders placed after 2:30pm on Friday and over the weekend will be despatched on Monday (except public holidays).
  3. The estimates below are for mainland U.K. and may take longer for Northern Ireland, the Highlands, Islands and during public holidays.
  4. All of our parcels require a signature upon delivery.
  5. All guarantees are by Royal Mail.
  6. All orders and delivery times are subject to stock availability.
  7. For any alternative or specific delivery requirements, please contact us. 
  • Royal Mail 1st Class Signed For - 1-3 working days delivery - £6
    • £6 – for all orders under £100
    • Parcel is not tracked
  • Royal Mail 1st Class Signed For - 1-3 working days delivery – FREE
    • FREE – for all orders over £100
    • Parcel is not tracked
  • Royal Mail Special – Next day before 1pm - £9
    • £9 – for all orders under £300
    • Guaranteed next day by 1pm for orders placed and despatched Monday to Thursday.
    • Parcel is tracked
  • Royal Mail Special – Next day before 1pm - FREE
    • FREE – for all orders over £300
    • Guaranteed next day by 1pm for orders placed and despatched Monday to Thursday.
    • Parcel is tracked
  • Royal Mail Saturday Guarantee – Saturday delivery before 1pm - £15
    • £15 – for all orders
    • Guaranteed Saturday by 1pm for orders placed by 3pm on Fridays
    • Parcel is tracked

SAME DAY DELIVERY FOR LONDON
  • Same day delivery is available for all orders placed before 2pm in the following postcodes:
    • NW1, NW2, NW3, NW5, NW6, NW8, NW11, WC, W1, W2, W4, W6, W8, W9, W10, W11, W12, W14, N1, N2, N4, N5, N6, N7, N8, N10, N16, N19, EC, E1, E2, E14, SE1, SE5, SE8, SE10, SE11, SE15, SE16, SE17, SE22, SE24, SW1, SW2, SW3, SW4, SW5, SW6, SW7, SW8, SW9, SW10, SW11, SW12, SW13, SW15, SW17, SW18, SW19
  • £20 delivery charge for orders under £350
  • Complimentary same day delivery for orders over £350

CLICK AND COLLECT

  • We offer a FREE Click and Collect service.

  • Place your order and select Click and Collect at the checkout to collect your order from our  St. James’s shop.

  •  Please Note: Please allow 1 working day before collection. You will receive confirmation once your order is ready for collection.

INTERNATIONAL DELIVERY

For all International delivery options please contact us.