Delivery Information

All of our cigars are selected and despatched from our humidors in St. James’s with the utmost care and attention.

SHIPPING OPTIONS FOR U.K.

1. Orders placed by 2:30pm Monday to Friday will be despatched the same day.
2. Orders placed after 2:30pm on Friday and before 10am on Saturday will be despatched on Saturday for delivery on Monday. Please note, this is not guaranteed due to potential road closures in the area.
   
3. Orders placed after 10am on Saturday will be despatched on Monday.
4. The estimates below are for mainland U.K. and may take longer for Northern Ireland, the Highlands, Islands and during public holidays.
5. All of our parcels require a signature upon delivery.
6. All guarantees are by Royal Mail.
7. All orders and delivery times are subject to stock availability.
8. Orders can be delivered on Saturday but are not guaranteed.
9. We do not ship tobacco products to freight forwarding companies. All orders will be cancelled and refunded.
10. For any alternative or specific delivery requirements, please contact us. 

• Royal Mail Tracked 24 - Next working day delivery (Monday to Friday) - £6
• £6 – for all orders under £100
• Parcel is tracked with photo & signature confirmation on delivery.

•   Royal Mail Tracked 24 - Next working day delivery (Monday to Friday) – FREE
• FREE – for all orders over £100
• Parcel is tracked with photo & signature confirmation on delivery.

• Royal Mail Special – Next working day before 1pm Monday to Friday - £9
• £9 – for all orders under £300
• Guaranteed next working day by 1pm for orders placed and despatched Monday to Friday. 
• Parcel is tracked with photo & signature confirmation on delivery.

• Royal Mail Special – Next day before 1pm - FREE
• FREE – for all orders over £300
• Guaranteed next working day by 1pm for orders placed and despatched Monday to Friday. 
• Parcel is tracked with photo & signature confirmation on delivery.

• Same day delivery is available for all orders placed before 2pm            (Monday to Friday).
  
• £15 delivery charge within 1 mile for orders under £350
  
• £20 delivery charge within 1 to 3 miles for orders under £350
• £25 delivery charge within 3 to 5 miles for orders under £350
• Complimentary same day delivery for orders over £350
  
  

CLICK AND COLLECT

• We offer a FREE Click and Collect service.

• Place your order and select Click and Collect at the checkout to collect your order from our St. James’s shop.

•  Please Note: You will receive confirmation once your order is ready for collection.
  

INTERNATIONAL DELIVERY